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Market Voice

Market Voice

Context is key: No competitive advantage from CRMs, table stakes will be AI, human-like customer experience, and context

By Geraldine McBride - CEO & Founder, MyWave.ai | Partner Content

26 April 2022 3 min read

By Geraldine McBride - CEO & Founder, MyWave.ai | Partner Content

26 April 2022 3 min read

News Plus

By Paul McIntyre - Executive Editor

6 April 2022 4 min read

Deep Dive

By Paul McIntyre and Sam Buckingham-Jones -

14 February 2022 6 min read

Market Voice

Market Voice

Personalisation smashed Christmas sales records. But the average retailer uses 44 systems to manage CX: Why you need a digital HQ in 2022

By Jo Gaines, - AVP, Salesforce Digital360 | Partner Content

25 January 2022 4 min read

By Jo Gaines, - AVP, Salesforce Digital360 | Partner Content

25 January 2022 4 min read

News Plus

By Brendan Coyne - Editor

8 December 2021 3 min read

Market Voice

By SAP | Partner Content -

31 August 2021 4 min read

News Plus

By Josh McDonnell - Senior Writer

23 August 2021 3 min read

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