Market Voice

In just one year, marketers across Australia and New Zealand (ANZ) have transformed from cautious experimenters to proactive leaders in delivering AI-driven customer experiences. So, what’s changed, and where’s it headed next?

For years, the end of the financial year (EOFY) was a fixture on every marketer’s calendar. Retailers would clear shelves, customers would reassess big-ticket commitments like health insurance, and marketing budgets would be hurriedly spent before the clock struck midnight

Nexxen, Hatched and Adore Beauty helped deliver massive results for winemaker Brown Brothers, making whatever Google does – or doesn’t do – with cookies irrelevant. A 14X gain in new email addresses and a 48 per cent first party data

Groan though you may, trust has become essential currency in today's marketing landscape. As consumers face increasing information overload, they're gravitating toward sources they can rely on, seeking validation before making purchase decisions and showing preference for content that comes

Reach is never going to be a problem. We are literally drowning in available impressions. But without relevance, reach is just noise, says Val Morgan Cinema’s Guy Burbidge. When brands invest in strong, tailored creative fit for the right platform

Less ad talk, more customer walk is IAG CMO Michelle Klein’s underlying strategy at the insurance giant and she wants more results like the four fold lift in local community brand perceptions for NRMA Insurance in Queensland after IAG and News Corp Australia’s Courier Mail launched an advocacy program

Have you picked up on something – a sense that collectively, we are pivoting away from prioritising sustainability? That it’s become too hard, or the pressure has eased, the urgency has softened, and the spotlight has shifted to other issues?

Investing in local media, rather than funnelling the bulk of spend offshore, unlocks huge compound benefits for Australia, says ThinkNewsBrands CEO, Vanessa Lyons. Zenith CEO Jason Tonelli, Tourism and Events Queensland marketing boss Kim McConnie, IAG customer and marketing chief