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Episode 72

CommBank's analytics boss on how its AI-powered ‘customer engagement engine’ is changing everything

Commonwealth Bank Chief Analytics Officer Andrew McMullan studied machine learning, taught mathematics and is now leading the bank’s AI-fuelled customer strategy. The ‘math man’ and CMO Monique Macleod have been working hand in glove on what is next for Australia’s biggest bank.
Apple Podcast
28 September 2020 34 min listen

Meet Your Host

By Paul McIntyre

Executive Editor