Pegasystems Inc has entered into a strategic collaboration with Amazon Web Services (AWS), marking a five-year agreement aimed at enhancing the use of Pega products with AWS's advanced generative AI services. This partnership seeks to facilitate the modernisation of legacy systems, address technical debt, and promote agentic automation across enterprise workflows.

The collaboration will leverage AWS's generative AI services, including Amazon Bedrock and AWS Transform, to empower clients in their digital transformation efforts. Amazon Bedrock will serve as the primary generative AI foundation for Pega Blueprint and Pega Platform. This integration will enable clients to utilise generative AI large language models from companies such as Anthropic, Amazon, Cohere, and Meta.

A survey conducted by Pega in collaboration with research firm Savanta revealed that 68% of IT decision makers in global enterprises believe outdated legacy systems hinder their ability to adopt innovative technologies like AI and automation. The partnership between Pega and AWS aims to address these challenges by automating the full modernisation lifecycle with AWS Transform and accelerating the design and development of Pega-powered workflow applications using Pega Blueprint.

Chief of client and partner success at Pega, John Higgins, said: "By deepening our collaboration with AWS, we’re taking another major step in empowering organisations to use generative AI to accelerate their legacy application transformation initiatives. It’s no longer enough to keep applying incremental changes to legacy systems in the AI era. Clients want to drive strategic business process changes to capture the AI driven productivity improvements - eliminating technical debt and enabling dynamic and intelligent workflows are significant value drivers for organisations seeking to embrace AI to drive business agility. And that’s where we come in. Partners can now differentiate their services by infusing their IP and best practices into Pega Blueprint to transform legacy applications."

The agreement also supports Pega's commitment to selling in AWS Marketplace as the preferred transaction mechanism for Pega-as-a-Service. This approach offers financial benefits and comprehensive migration services, aligning with Pega's reputation as The Enterprise Transformation Company, which has been providing enterprise AI decisioning and workflow automation solutions since 1983.

Vice president enterprise application integration services at Infosys, Manas Kumar Sarkar, commented, "As a long-standing customer of both Pega and AWS, this timing couldn’t be better. This agreement streamlines the path to integrate the power of Pega Platform and Pega Blueprint into Infosys Cobalt, our industry leading cloud offering built on AWS. We’re excited about the value this brings to Infosys as well as to the industry."

Managing director, technology partners at AWS, Chris Grusz, concluded, "Generative AI is not only revolutionising what customers can build in the cloud, but with services like AWS Transform, it's fundamentally changing how quickly and seamlessly they can get to the cloud in the first place. Our strategic collaboration with Pega combines AWS AI-powered modernisation capabilities with Pega's expertise in enterprise workflow transformation, providing customers with powerful tools to escape technical debt without disrupting critical business operations."